The scenario is fairly typical. You launch your SaaS application for $14.99
per month. A few months later, a competitor launches a competing service for
$10 per month. How do you respond with a competitive offer without
cannibalizing your existing customers? We asked three software executives for
their thoughts on the topic and have summarized their responses below:
Paddy Srinivasan, CEO, Opstera (www.opstera.com)
In the above scenario, you are introducing a new tier in the Free->Premium
continuum. The inherent risk is that existing customers might want to
downgrade to the new level to save albeit with a constrained set of features.
While you cannot stop this, one way to have your customers think about this
decision is to make the distinction between the SKUs extremely clear in the
new tier vs. the premium SKUs. For example, at the low-end customers might be
able to... (more)
In his book Business Agility, Michael Hugos says: "Opportunities to make
money by being responsive have exploded. There are far more ways to use
responsiveness to attract customers than there are ways to use efficiency and
low prices. This is because there are so many different kinds of customers,
and each is looking for slightly different mixes of products and services.
Constantly changing environments and customer needs enable responsive
customers to offer continuously evolving mixes of products and services."
This simple quote and this simple concept requires that we rethink wh... (more)
A wireless broadband distributor buys products from manufacturers and
resells them to VARs, WISPs and ISPs. For manufacturers, a wireless broadband
distributor often provides many value added services including warehousing,
support, financing, training and deployment assistance.
And, the best way to find a good wireless broadband distributor, says John
Diem, VP of Sales and Marketing for Fox Valley Internet
(http://www.foxvalley.net), is simply to ask other VARs, WISPs and ISPs.
"Most think of distributors as companies that just move boxes. When you ask
other ISPs, you find that'... (more)
Our Salesforce.com Jobs Newsletter is a community of like-minded
Salesforce.com admins and developers who share job leads with one another.
There is no fee to sign up or share a job. These are not Macon Raine jobs.
That means I can’t answer any questions about the postings below.
10/16/2012: Salesforce.com Developer Needed: Atlanta, GA or Charlotte, NC
This hands-on developer/analyst role requires the design and development of
custom cloud based solutions. Prior experience with Salesforce.com is not
required. You will directly contribute to the creation of new pro... (more)
Evaluating or using marketing automation? How does your organization
compare? This survey is designed to identify and track marketing automation
adoption trends and provide guidance to firms contemplating marketing
The survey asks questions about barriers to marketing automation adoption
Cost of the marketing automation platform Integration of the marketing
automation platform with other systems such as CRM Lack of experience wit... (more)